Terms of Service
Last updated: July 28, 2026
1. Acceptance of Terms
By creating an account or using the Service, you enter into a legally binding agreement with Classi ("we," "our," or "us") and agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service.
We may modify these Terms at any time. For material changes, we will notify you by email at least 14 days before they take effect. Continued use after any modification constitutes acceptance.
2. Independent Service — No Affiliation with Equinox
Classi is wholly independent and is NOT affiliated with, endorsed by, or connected to Equinox Fitness Clubs or Equinox Holdings, Inc.
The name "Equinox" is the property of its respective owner. References to this mark are solely descriptive and do not imply any association or endorsement.
Critical notice: Classi makes no representation that use of the Service complies with Equinox's Terms of Service, membership agreement, or acceptable use policies. Compliance is your sole responsibility. Equinox's policies may change at any time without notice to Classi.
3. Description of Service and Authorization
Classi provides an automated scheduling assistant that submits class reservation requests at Equinox gyms on your behalf using your own Equinox account.
By providing your Equinox credentials or session tokens, you expressly authorize Classi to: (a) access your Equinox account as your technical agent; (b) interact with Equinox's systems at your instruction; (c) transmit data to Equinox solely to execute your reservation instructions; and (d) store your encrypted authentication tokens to perform the Service.
This authorization is strictly limited to submitting the reservations you designate. Classi acts as your technical agent only and does not create any employment, partnership, or joint venture relationship.
4. User Responsibilities and Acknowledgments
By using the Service, you represent, warrant, and acknowledge that:
a. Compliance. You are solely responsible for ensuring your use of Classi complies with Equinox's Terms of Service and all policies governing your Equinox account at all times.
b. Risk Assumption. You fully assume all risk that Equinox may, at its sole discretion, suspend, terminate, or cancel your Equinox membership, revoke prepaid fees, or take other adverse action against your account as a result of your use of Classi or any automated tool.
c. Authorization. You are the sole authorized holder of the Equinox account for which you provide credentials and have full legal right to authorize Classi to access that account.
d. Accuracy. You agree to provide accurate credentials. You are solely responsible for all actions taken through the Service using your account.
e. Eligibility. You are at least 18 years of age and have full legal capacity to enter into binding contracts.
f. No Guaranteed Outcomes. Classi cannot guarantee any reservation outcome. Success depends on third-party availability, booking timing, class capacity, and other factors outside Classi's control.
g. Single Account. You agree to use the Service only for your own personal Equinox account.
5. Acceptable Use
You agree not to use the Service to violate any applicable law, infringe the rights of any third party, attempt unauthorized access to any system or account, or resell or provide access to the Service to any third party.
We may suspend or terminate your access immediately, without notice or refund, for any actual or suspected violation.
6. Service Availability and No Guarantee of Results
The Service depends on Equinox's platform, which is outside our control. If Equinox modifies its systems, restricts automated access, changes its booking policies, or takes any other action that prevents Classi from providing the Service, Classi may be unable to restore the Service and no refunds shall be owed.
We may modify, suspend, or discontinue any feature at any time without notice. Classi provides no guarantee that any reservation attempt will result in a confirmed booking.
7. Payment, Billing, and Refund Policy
Subscription fees are billed monthly (or annually for annual plans) in advance. By providing payment information, you authorize Classi to charge recurring fees.
Cancellation: You may cancel at any time through your account settings. Cancellation takes effect at the end of the current billing period.
No Refunds: We do not issue refunds or credits for any reason, including partial billing periods, unused time, service unavailability, failed reservations, or Equinox account actions. All fees are final and non-refundable except where required by applicable law.
Free Trial: All plan subscribers receive a 7-day free trial on their first subscription. You will not be charged until the trial ends. If you do not cancel before the trial ends, your payment method will be charged.
Price Changes: We may change pricing with 30 days' notice. Continued use constitutes acceptance of new pricing.
Failed Payments: If your payment method fails, we may suspend access until payment is processed.
8. Intellectual Property
All content, software, designs, logos, and materials created by Classi are owned by or licensed to Classi and protected by applicable intellectual property laws. The Service may also display content owned by third parties, including class information, images, and other materials provided by Equinox — such content remains the property of its respective owner.
You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service solely for your personal, non-commercial purposes. You may not sublicense, resell, reproduce, or create derivative works from the Service. All rights not expressly granted are reserved.
9. Termination
By Classi: We may suspend or terminate your account at any time, for any reason, without notice or refund.
By You: You may close your account through your account settings. Closing your account does not entitle you to a refund.
Effect: Upon termination, your right to use the Service ceases immediately. Your encrypted Equinox credentials will be deleted within 30 days.
10. Governing Law and Venue
These Terms are governed by the laws of the State of New York, without regard to conflict of laws principles. You consent to exclusive jurisdiction and venue in the state or federal courts in New York County, New York.
11. General
Notices: We may provide notices via email or by posting on the Service. Notices to Classi must be sent to [email protected].
12. Contact
Email: [email protected]